Questions

By card, Apple Pay or Google Pay at checkout. Payments are handled by Stripe.

$59 per order across metro Sydney, however many pieces. Free on orders of $400 or more.

We email you a delivery window before dispatch. Plain cut glass is quickest; toughened glass takes longer because it is processed after cutting.

Yes. Glass is handed to a person and checked on arrival. It is never left unattended.

Contact us straight away. Once the glass is in production it cannot be changed or cancelled.

Every piece is cut to your size, so we cannot accept change-of-mind returns. Damaged or incorrect pieces are replaced or refunded; see our returns policy.

Not through the online calculator. Send us the details through the quote form on our contact page and we will price it.

No. We cut, polish, toughen and deliver. Mirrors and shelves are straightforward to fit with the right clips, brackets or adhesive.

4mm for frames and small panes, 5–6mm for windows and cabinet doors, 8mm for small shelves and coffee tables, 10mm for shower panels and table tops, 12mm and up for large tops and frameless panels.

If the glass goes in a door, shower, low window, balustrade or anywhere people could fall against it, it must be safety glass under AS 1288. In those places, tap Toughened.

Yes, up to 12mm thick. Choose Round and enter the diameter.

Clear glass looks green at the edge and through thick pieces. Low iron is much whiter. The difference is most obvious at 10mm and 12mm and over white surfaces.

No. It is the same strength as clear glass of the same thickness. Toughen it for safety glass.

Not on its own. At night, with lights on inside, people can see in. For full-time privacy choose frosted or patterned glass.

For windows the frosted side usually goes inside, where it stays clean. For shower screens, put the smooth side to the water so it is easier to clean.

Acid etched has a finer, more even finish and does not show fingerprints the way sandblasted glass does.

Satinlite and Kosi obscure the most. Spotswood gives good privacy with more sparkle, and Cathedral is the lightest pattern.

Often, yes. Cathedral and Spotswood are the patterns most older Sydney homes have. Send us a photo if you are not sure.

Tell us in the notes at checkout if you need the reeds horizontal. By default they run along the length you enter.

It blurs shapes well at a distance but not completely up close. For a shower, many people pair it with a frosted panel.

4mm for most wall and wardrobe mirrors, 5mm for larger ones, 6mm for full-height mirrors, gyms and anywhere it should feel solid.

A sloped edge ground and polished around the whole mirror. It catches the light and looks finished without a frame. Available on silver mirror rectangles.

Only a toughened one. Choose a toughenable mirror and tap Toughened.

Yes, we strongly recommend it, which is why it is selected by default. A table top gets knocked, leaned on and has hot dishes put on it. Toughened glass is several times stronger than ordinary glass and, if it does break, it breaks into small blunt pieces rather than long shards.

On a square or rectangular top, each of the four corners is tipped: the sharp point is cut off and polished. The corner is less likely to catch skin or clothing, or chip when it is knocked, and the top still looks square. It is $16 for all four corners. For a visibly round corner, choose a radius under Rounded corners instead. Worth choosing if children are around or the table sits where people walk past it.

6mm to protect an existing table, 8mm for a small glass-topped side or coffee table on a solid frame, 10mm for most dining tables where the glass is the top, 12mm for large tables or bases with widely spaced supports. The table top thickness guide goes through this in more detail.

Measure the widest point straight across the centre, in millimetres. For a table protector, measure the top of the table and decide whether you want the glass flush with the edge or a few millimetres inside it.

Clear glass has a green tint you can see at the edge and through thick pieces. Low iron is much whiter, so it looks better over white or light timber and on 10mm and 12mm tops where the green is more obvious.

It depends on the length between supports and what sits on it. 6mm suits short shelves in cabinets supported at both ends. For longer spans or heavier items go to 8mm or 10mm, and use 10mm or 12mm for floating or bracket shelves. See the shelf thickness guide.

For most shelves, yes. Toughened glass is much stronger and breaks into small blunt pieces. Untoughened shelves are only sensible for small, lightly loaded shelves inside a closed cabinet.

Not through the online calculator. Email us your drawing and we will price it.

Measure inside the cabinet and take off a few millimetres on each dimension so the shelf drops in without scraping. The guide on measuring explains how much to allow.

Both are safety glass. Toughened is stronger; laminated stays in the frame when it breaks, which matters for overhead glass, balustrades and security. Laminated glass can be cut after it is made; toughened cannot.

Two 3mm sheets of glass plus a 0.38mm interlayer.

It depends on the frame and the gaps around it, but acoustic laminated glass typically cuts several decibels more than ordinary glass of the same thickness, which most people notice as a clear difference. Sealing gaps matters as much as the glass.

The coating usually faces inside on single glazing. We mark the coated side; check with your glazier for your frame.

No. Double glazing insulates more, but a Low-E laminated pane like ComfortPlus gets much of the way there in an existing single-glazed frame.